The Wisdom of the Mail Community
Posted May 28th 2008 10:56AM by Thomas Lynch
In an effort to provide our users with more robust product support options, we are pleased to announce the recent launch of the Mail Community Help Center (CHC). Powered by Yedda's platform, the CHC allows users to pose questions directly to the AOL Mail community in an open forum. Once a question is posted, any AOL user can log in and provide an answer. Answers are then rated thumbs up or down by users. The best rated answers will be listed at the top.
Designed with users in mind, the site contains three easy to navigate pages, each dedicated to a different topic. The page topics are as follows:
- FAQs
- How to Get the Most Out of Mail
- Options for User Support and Assistance
Included on each page is a set of featured questions and answers which look to address the most common questions being asked. The pages can be accessed from the links listed here under the Favorite Sites section or through the Email section on AOL's online Help site.
So take some time to explore and enjoy the site. And while there, go ahead and answer a question or two if you're so inclined.
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This blog is published and maintained by the Mail team at AOL.
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Reader Comments (Page 1 of 1)
1. I recently started getting mass email spamming from vm-mail.com. Just today I looked and there was 548 individual pieces of spam from that company. I would just mark them as spam, but each piece has it being mailed from a different "person" from that email company. How can I block all mail from xxxx@vm-mail.com?
Posted at 1:00AM on Nov 25th 2008 by Jim
2. @Jim: You can create a filter (go to http://webmail.aol.com - it's under settings) which moves all mail which has vm-mail.com in the From field either to the trash folder or the spam folder. If you chose the spam folder they will automatically be "reported" as spam as well.
Posted at 5:05PM on Nov 25th 2008 by marcelbmbecker
3. I would like to know how to access my AOL address book when I access AOL from the web using another ISP.
Posted at 3:41PM on Jan 27th 2009 by Athene Anderson
4. I use web-based AOL, and it has been very troublesome. On my favorite browser, Chrome, it works fine sometimes; other times, it will not allow me to log on. Other times, I can log on, but I can't open my mail. I don't have these kinds of problems with Hotmail. Yahoo, Gmail, etc. What can be done?
Posted at 1:33PM on Sep 3rd 2009 by eusebius7