Posted Mar 9th 2009 1:09PM by Webmail Team
In an effort to more effectively reach out to all of you, we decided to leverage a tool much spoken about recently: Twitter.
If you are familiar with it just follow us at http://www.twitter.com/aolmail - if you don't know what it is, you might want to check out http://www.twitter.com directly. Even if you don't have an account you can always check out http://www.twitter.com/aolmail using your browser for what we have to say.
We will use twitter frequently to talk about new features, thoughts, issues or ask questions.
Let us know what you think or how you would prefer to stay in touch with us.
Marcel Becker, AOL Mail Team
This blog is published and maintained by the Mail team at AOL.
Please share your comments with us. You can bookmark this blog at: http://mailblog.aol.com or use AOL Keyword: Mail Blog
P.S.: Constructive criticisms are encouraged, but any comments with profanity, non-advancing communications, defamatory, objectionable, offensive, venting content will be removed. Please keep the topics product-related. Thanks for keeping this area "family-safe."
Reader Comments (Page 3 of 6)
41. In the old version of AOL, I use to be able to have several screen names. I don't remember what those names are and I can't seem to access it with the new version of AOL. Please advise asap. Many thanks!
Posted at 7:46PM on Mar 26th 2009 by sashione
42. Ijust printedout my address book and it printed out upside down and backwards. No good to me. Am I doing something wrong?
Posted at 4:40PM on Mar 25th 2009 by Lois
43. Last night (3/25/09) and this morning all my mail is delivered to the SPAM folder. I did not make any changes whatsoever. I also mark all the regular emails in the spam folder as "Not Spam" - doesn't make a difference, still goes into the spam folder. HELP
Posted at 11:43AM on Mar 26th 2009 by PeggieS
44. Somehow the size column is always missing, now. How do I get it to stay without having to right click it on everytime I logon? Thank you for your help.
Posted at 11:13PM on Mar 26th 2009 by ab1948ab
45. Someone please help, in addition to ALL email going into the spam folder, now I'm getting a 554 error when trying to send or reply to email. PLEASE!
Posted at 2:34PM on Mar 27th 2009 by PeggieS
46. I am receiving error messages that message not available constantly - this just started a few days ago. I went to the online help page and see many messages with the same error problems. What is suddenly causing these problems. I use AOL web mail.
Posted at 4:31PM on Mar 28th 2009 by LeslieSimon
47. I wish there was something in the settings like with the read email box in which I could set AOL News to open up in a new window. I'm not liking the way the news is opening within the email window. I have also noticed that sometimes when I click on a news link I don't see any words from the article on there and sometimes I don't even see a photo inside of the article. I thought I should let you all know about that. Thanks for reading my comment!
Posted at 8:00PM on Mar 29th 2009 by D. Lirious
48. I have just been told (to my horror) that all the emails that I have been sending out using AOL Webmail have got a link to an advert at the bottom.
This seems t occur when I'm using rich text. So now I have that switched off but, of course, it means I can't use bold etc..
Adding uncalled-for links to third party sites is surely a breach of AOL's privacy rules and I have submitted feedback to this effect.
Is there a fix that will allow me to use rich text editing and my emails only to contain what I type into them, please?
Posted at 10:28AM on Mar 30th 2009 by Charles Pegman
49. I am trying to help a friend of mine who uses AOL & has AOL software downloaded on his pc which I don't so I'm having a hard time helping him which is made harder since he lives in another town..
Here is a small bit of his issue: when he hit's forward to forward an email he can't see what he's sending. All he has is a blank page to send the text that he is writing. The text that he originally received remains with the original e-mail. Nothing is transferred until he hit's the send button..
If you can give me some info on this issue I can translate it for him.. thank you
Posted at 2:09PM on Mar 30th 2009 by casperangel
50. How do I transfer my email Personal Filing Cabinet from my Windows PC to my new Mac?
Posted at 10:31PM on Mar 30th 2009 by linn
51. @casperangel: The mail gets forwarded as an attachment. You will not see the original mail within your own body.
@Charles Pegman: The promotion footer will be added for free accounts. Paying users can disable this in settings. This is in line with AOL's terms of service.
@LeslieSimon: This should be fixed now. Let me know if you are still experiencing the issue.
@ab1948ab: Saving those settings is a bit flaky. Try this: Enable the column and wait at least 3 minutes before signing out of webmail. This should "fix" it.
@sashione: You can manually add any account within the new version of AOL Desktop (I assume this is what you are using). To see what subaccounts you have you can go to http://parentalcontrols.aol.com
Posted at 7:30PM on Apr 1st 2009 by marcelbmbecker
52. I registered a new domain name "wardcrosby.com" to be used with aol myeaddress 2 months ago, and I still can't get it to work. I've e-mailed myeaddress help many, many, times, and only got one response from "My eAddress Team". That was March 6th, and I haven't been able to get a response since. Can someone please help?
Posted at 8:03AM on Apr 2nd 2009 by wardcrosby
53. still getting emails in triplicate, quadruplicate; still old mail disappears...this has been happening for at least a couple of weeks..
Posted at 10:19AM on Apr 2nd 2009 by Paula
54. I can't get my master screen name mail anymore.
I keep getting the "under maintenence message" and this:
The Technical Stuff:
Error Code: C0FE1309
Report ID: 30320-webmail-20090402-222647
When I log on, I can see all my old contacts etc. So some of that account is still active. What should I do?
Posted at 6:32PM on Apr 2nd 2009 by NoMac4Me
55. I love what's happening woth aol it marvelous. I was wondering if you guys can update the faces that appear as our mail in loading. They get kind of boring after while and its always fun to see something fresh and exciting. Thanks for your time and consideration.
Posted at 12:49AM on Apr 3rd 2009 by Bjdandrews
56. GET RID OF THAT DISGUSTING SEA WORM PHOTO
Posted at 11:49AM on Apr 3rd 2009 by Mary
57. My "sent" folder doesn't zero out when I delete my sent mail. The "unread" "sent" mail number just keeps getting bigger. Any suggestions, please? Thanks!
Posted at 1:10PM on Apr 3rd 2009 by lifeiner
58. since yesterday I keep getting the message "message not availabe due to temporary maintenance (null) when I go to enter my mail. What do I do?
Posted at 3:00PM on Apr 3rd 2009 by Wendy
59. April 4, 2009
Recently, when I saved anti-Jewish hatemail emailed to me, and I tried to retrieve them from my Save File for the FBI's Internet Complaint Section, IC3 and the Dayton,Ohio Police Department, all of the 25+ hate emails directed at me on March 4th and 5th, 2009 were missing from my Saved File.
How can I locate and retrieve them for the FBI and Dayton, Ohio Police Department?
Posted at 1:07AM on Apr 4th 2009 by Gerson Silver
60. hello everyone? this will definetly be the first for me to join, and get to know my way around making friends and having fun.
Posted at 6:16AM on Apr 4th 2009 by Gilbert