81. I've had my AOL account for 7-9 years. Six to nine months ago, I started accessing my email via the Webmail only. At this time I re-organized, added, and deleted contacts in my address book. All new addresses added that day and thereafter are placed in the category to which I assign them (i.e. family, college friends, etc.) AND they are placed in the co-workers category. I never placed any of these emails in this category nor can I remove them. (When I go to edit the address, it says it is only in the category to which I assigned it.) If I delete the address from the co-workers category, it also deletes the address from the appropriate category. I tried contacting AOL or free support regarding this apparent bug already, but never received a response. It's very frustrating from an organizational point! Can you please help me?

Posted at 4:21PM on Apr 20th 2009 by JrnDevil

82. Why not offer a web based mail system for paying subscribers that is rich in content like the software version without the AOL software which has always caused me issues? Recently got a new hard drive and not eager to reload AOL software.

Posted at 11:33PM on Apr 21st 2009 by usarj

83. I don't think my previous email went through. I need to access a couple emails I thought I had left in my new folder, but cannot find them. Is there a way to access deleted mail that is probably a month old? I don't see the emails in my deleted folder.

Thanks!

Posted at 2:55PM on Apr 22nd 2009 by valsworkmail

84. AOL fucking sucks. How do I cancel this fucking piece of shit?

Posted at 1:30AM on Apr 23rd 2009 by sjpinneo

85. On the "NEW" AOL webmail ALL my settingS are gone and when I try to reset them they will NOT save!!! PLEASE ADVISE

Posted at 12:53PM on Apr 24th 2009 by sadiq basha

86. We depend on hearing our audible alert from the other room when new mail arrives. About a week ago it just stopped working. We have checked and we still have the checkbox marked that tells our mailbox to sound an audible alert when new mail arrives. We have tried everything. What could have caused it to stop working suddenly...and is there anything we can do to trouble-shoot the problem? Thanks

Posted at 5:53PM on Apr 28th 2009 by Liz Holmes

87. The reason I join AOL is because some AOL users from UK cannot received mail from fiddlerlakeresort.com .We do receive from our customers but our reply or new message will not get to them.I talk yo our web hosting company and they tell me it could be that Aol has place fiddlerlakeresort on a black list???We need to comunicate with our UK customers using AOL webmail. Do you have any solution.
My email address at Fiddler is:
ymenard@fiddlerlakeresort.com

Thanks Yves

Posted at 7:42AM on Apr 29th 2009 by Yves

88. AOL autocomplete has stopped working on two machines after using "settings > compose" to change from Rich Text / HTML formatting to Plain Text formatting and back again.
One machine is Windows 98SE, IE6. Webmail Basic
The second machine is Windows XP SP2, IE8. Webmail Basic
The behavior of the two machines, in this respect, is identical. AOL webmail autocomplete does not work after the Settings > Compose is used to change the Rich Text / HTML setting from off to on.
It may be that this change is altering the AOL Webmail site behavior with respect to its handling of the autocomplete popup window. I can find no way to manage popup windows on the AOL webmail site.
Please advise as to how to restore the function and get AOL Webmail Basic autocomplete to work again.

Posted at 5:11PM on Apr 29th 2009 by jaspivo0

89. @Liz Holmes: we are aware of this issue and will roll out a fix shortly. Stay tuned!

@sadiq basha:can you confirm you are logging in to http://webmail.aol.com directly when this happens and share your browser type too.

@valsworkmail:It seems you have an "aol style" mailbox with "new" and "old" folders. Read mail will automatically move from the "New mail" folder to the "Old/Read Mail" folder. Mail in both folders will be erased after 30 days. If you want to save them, you need to store them in one of your "Saved on AOL" folders.
If you don't like this behavior, you can switch to a true internet style mailbox. This will give you one "Inbox" instead of two folders "Old mail / New Mail".

Just click this link:
inbox.aol.com/mail/changeMailboxStyle?style=self
If you don't like that, you can switch back any time by clicking this link:
inbox.aol.com/mail/changeMailboxStyle?style=auto

Posted at 5:14PM on Apr 29th 2009 by namita.khurana

90. @jaspivo0: This should have been a temporary issue. You can try two things if this problem still occurs: Try adding a new contact to your Address Book, by clicking on Contacts(left hand pane below Recently Deleted), save it and wait to let it sync (you can delete it again).
If the problem still exists after that, try "shift-click" on "Help" (upper right corner) and then "Reset" your Address state (don't worry, nothing will happen to your data. Then try again.

Posted at 5:16PM on Apr 29th 2009 by namita.khurana

91. Been trying to get AOL to tell me how to delete/cancel an AIM account. That is: cancel screen name/password/account for that screen name only. They refuse to answer. Need to cancel one of three accounts and there is no link on the AIM or AOL screen about canceling accounts. If that screen name is under my account, which will remain open, then AIM/AOL is not accepting my answer to the security question.

Posted at 4:08PM on May 1st 2009 by Dennis

92. I have added my website address (http://www.......) to my signature so I don't have to type it while composing an email. Why is it not a "hot" clickable link? The recipients always have to copy the address and paste it in the address bar to go to my website. Thank you

Posted at 6:58PM on May 1st 2009 by paulaford9660

93. I LUV aim mail!! its so cool!!! but im kinda disturbed by when somethings in my spam it DELETES!!! GRRRR!!! plz help!! and reply!!

Posted at 2:18PM on May 5th 2009 by peanutchild99

94. I am a longtime AOL mail user and have over 6000 letters in my aol inbox. I used to delete these with page view where I can clcik one button and highlight all emails on that page. With a new update, I can't seem to figure out how to view pages rather then all the mail at once. Please help.

Posted at 8:01AM on May 5th 2009 by MM

95. I keep trying to access my mail, but a message pops up saying AOL is upgrading, and "get back to your mail". When I attempt to do so, I am thrown out of my mailbox and back to the same screen. Please Help!

This is a Pain in the butt

Posted at 8:57PM on May 5th 2009 by John Horsman

96. Hi, I use the new AOL themes;unfortunately, yesterday sth. weird happened.Within an hour my chosen theme was replaced by the default black one. Can such a change happen automatically on the part of AOL or do I have to worry about someone hacking my account? Im a bit worried now.Thanx.

Posted at 8:23AM on May 6th 2009 by annie

97. Hi, I use the new AOL themes;unfortunately, yesterday sth. weird happened.Within an hour my chosen theme was replaced by the default black one. Can such a change happen automatically on the part of AOL or do I have to worry about someone hacking my account? Im a bit worried now.Thanx.

Posted at 8:24AM on May 6th 2009 by annie

98. please stop the puzzles, they are stupid anyway.
Im constantly getting hit with them. I feel as tho I am being abused. If it continues I will go else where.

Posted at 4:02PM on May 9th 2009 by gkvannote

99. I'm still having to do puzzles, I've had two aready today and three yesterday. I have a hard time getting back to my mail. I don't understand the puzzle thing anyway,what does it prove?

Posted at 4:13PM on May 9th 2009 by gkvannote

100. I have sent a ton of mail to this address and my inbox is empty, have rules now changed and is there any rule saying that if i do not access this account dor some time the contents would be wiped out from it?

Posted at 12:24PM on May 13th 2009 by pipicucu