1. Great work on the stationary. It'll be refreshing to see email with stationary too! I've been using AOL mail since many years, but now I have a lot of email and sometimes finding a specific one is difficult especially across folders.
The search functionality in AIM Mail is barebones. My friends however are on Gmail and can search easily and in detail. Is there any plan of upgrading the current search in AIM mail?
I'm asking because I do not want to switch to Gmail if something's already on the way.
Thanks.

Posted at 10:19AM on Jul 2nd 2009 by smartkartik

2. @smartkartik: Yes, we are working on integrating cross folder search. Should be available pretty soon. We'll provide updates on this blog once available.

Posted at 11:38AM on Jul 2nd 2009 by marcelbmbecker

3. Thanks marcel. I'll be happy to stick with AOL mail as long as it has comparable search features as Gmail. I'm a loyal AOList!
Could you tell me any aproximate date/month when I can accept it even if it's tentative? I'm really looking forward to it.
Thanks/.

Posted at 4:48PM on Jul 2nd 2009 by smartkartik

4. I am having two mail issues:
1. Sometimes my aol webmail is picking up my gmail. I didn't set it to do this and don't want it to do this. How can I stop this from happening?

2. Sometimes now I get new mail in my list and when I click on it, I get the headings (to/from) but the message area is blank except for the tagline/adline from aol. Very frustrating. I then have to click to save it as new mail, close aol webmail, reopen aol webmail, and then click on it again. Sometimes I have to do this several times.

What can I adjust so this will not happen?

Thanks for answers to both my questions!

I love the new features but feel like some wires are getting crossed, LOL

Posted at 5:33PM on Jul 5th 2009 by Faulconjen

5. my computer tech just gave me a warning AOL.9.0 software is corrupt is has fried my hard drive

my brand new laptop aol signed me off and said it was improveing my connection it would not let me sign back on screen was black

was told only use internet explorer

has anyone had problems like this email me back asap mcmonday3@aol.com

Posted at 11:47AM on Jul 6th 2009 by mcmonday3

6. I'm very unhappy to say that after typing a very long email, I decided to use the new stationery feature. I don't know what happened but here it is...

Made a draft prior to stationery just in case...
Used the stationery feature
Decided it wasn't correct for the email (letter) and looked for something that said delete stationery. No Go
Tried to "undo". No Go
Decided I had no choice but to send it as stationery rather than possibly losing it.
Clicked send AND WAITED FOREVER..
Received a message that there was something wrong with spellcheck
Went to use the "draft" and found out it didn't save the latest version of correspondence
the "stationery" was gone
And I am very frustated.
Since the stationery email wasn't deleted or trashed, I'd like to think it is somewhere. Now prior to using the stationery, nothing this messed up has ever happened before and I have been AOL for over 13 years so please don't say I must have made a mistake!!

Posted at 7:11PM on Jul 12th 2009 by Jody Greenhaus

7. @Jody Greenhaus: I am really sorry you hear you had a bad experience with this :-(
We will certainly review the flow to make sure nothing like this happens again.
Just a couple of notes though: After you selected a stationary you can simply remove it from your mail by clicking on it again (it should switch to a "Clear" button, after you selected it)
We are also working on "auto saving drafts" so you should not worry about saving it yourself.

@Faulconjen: What browser are you using? Feel free to contact me with details: marcelbmbecker(at)aol.com

Posted at 5:09PM on Jul 13th 2009 by marcelbmbecker

8. can't access stationery. used it last week but when i click on any of the stationery nothing happens.

any suggestions?

Posted at 11:12PM on Jul 14th 2009 by maureen

9. My webmail only dings once in a while. It used to ding with every email. Are you working on that? Thank you.

Posted at 4:35PM on Jul 15th 2009 by wix58

10. @maureen: What browser are you using? Do you have the rich text editor enabled?

@wix58: It should always ding. What browser are you using / what OS?

Posted at 12:37PM on Jul 16th 2009 by marcelbmbecker

11. can't access stationery. used it one day only this week but when i click on any of the stationery nothing happens. and if I drag it to the mail I only get a small logo.

Posted at 5:02PM on Jul 18th 2009 by t4all2001

12. I am using the latest version of IE w/Vista Home Premium. It dings occasionally but it used to ding every time. I really miss that and am used to it dinging, hence leaving it up all the time.

Thank you

Posted at 8:55AM on Jul 19th 2009 by wix58

13. can't access stationery on Firefox works fine one day only this week after that day when I click on any of the stationery nothing happens. and if I drag it to the mail I only get a small logo on my e-mail, on Internet Explorer works fine what is blocking AOL. on Firefox HELP, HELP please??????????

Posted at 5:27PM on Jul 20th 2009 by t4all2001

14. I am having the same issue with the mail notification. Just works part of the time. I am on Vista now, but it did it also on XP that I was using just a short time ago. ALSO, I am not getting any option for stationary at all.

Posted at 2:16PM on Jul 20th 2009 by wire58

15. @all: We're looking into the sound notification issue

@wire58: Make sure you are using "inline compose" to get stationaries (Change this under settings)

@t4all2001: What version of Firefox are you using? (We're not blocking anything anywhere btw ;-) )

Posted at 11:30AM on Jul 21st 2009 by marcelbmbecker

16. I like having email stationeries. But your collection is not varied enough. And add solid colors too.

Posted at 3:45AM on Jul 24th 2009 by ericanicole1g

17. @ericanicole1g: We have over 100 stationaries and we will soon release more. What specifically are you missing? (We'll add the colors, great suggestion!)

Posted at 12:48PM on Jul 24th 2009 by marcelbmbecker

18. Thanks. I was just asking for more styles and solid colors backgrounds.@marcelbmbecker

Posted at 7:29PM on Jul 24th 2009 by ericanicole1g

19. I can access the stationary, but when I click on a design, it doesn't do anything. Any suggestions?

Posted at 4:27PM on Jul 26th 2009 by patty

20. @patty: What browser/OS are you using? Are you composing your mails "inline" (ie: not in a pop-out window?)

Posted at 8:05PM on Jul 26th 2009 by marcelbmbecker