21. @ne2907: I assume you are completing the storage captchas with the same Screename you are getting the mails at? Can you also try to convert it into a true inbox (in case it isn't yet: Go here: http://inbox.aol.com/mail/changeMailboxStyle?style=self (but again: Sign in with the correct screename into webmail first)

@Peter John Miller: Np. This blog should be your main source for help and information around AOL Mail anyway. Don't hesitate to check here or to write to us directly. You can also follow us on twitter if you're there (http://twitter.aol.com/aolmail) or facebook (http://www.facebook.com/pages/AOL-Mail/100910353544)

Posted at 2:22PM on Jul 31st 2009 by marcelbmbecker

22. hey wats goin on as for me i am doing ok so bye

Posted at 3:27PM on Aug 1st 2009 by alexis

23. I keep getting the following which I thought was a hoax:

Periodically, we'll ask you to enter a code so we can continue providing you with unlimited storage space for your e-mail. This code confirms your identity and helps keep people from using automated programs to save tons of junk mail and large files on our servers -- which could slow down your service.

Click http://challenge.aol.com/en/us/storage.html to go to the code screen now. It only takes a minute to complete and helps us give you the best e-mail experience possible.

Thanks for your cooperation,
The Mail Team

I finally decided to try it and then got the following message:

Sorry, at this time you are not eligible for a storage upgrade since you have not used all of the available storage associated with your mailbox. Thanks for your cooperation, and we are sorry for any inconvenience.

The Mail Team

Posted at 10:55AM on Aug 2nd 2009 by Keonvitale

24. Now I'm told "You have no contacts," as opposed to "address book not loading."

Posted at 11:00PM on Aug 4th 2009 by Hal Davis

25. i need one

Posted at 1:29PM on Aug 6th 2009 by djc

26. I converted my classic compuserve account in May and since then people have been complaining that they sent me e-mails which I never received. I was using a POP3 account, not web mail. Today I tried the web mail and I saw a couple of legitimate e-mails in the SPAM folder. They were never picked up by my POP3 client. This is absolutely wrong. I should be able to receive all e-mails. What is the point of using a POP3 client if I have to log on to the webmail anyway for checking the spam? What makes it worse is the fact that the spam folder only keeps 3 days of e-mails. So whatever I missed for this couple of months, I lost forever.
Will this problem be addressed? Is it possilbe to disable the spam filter?

Posted at 3:58PM on Aug 7th 2009 by Boris N

27. Re: #26
Hi!

If you use POP3 settings in your email client, you will only see your online Inbox folder, and not your online Spam folder. There are two ways to see all your email:

1) Use IMAP settings (imap.aol.com) in your email client, to see all your folders, or

2) Turn off your Spam filter by signing in to AOL Webmail and clicking on Settings in the upper right corner.

Regards,

Don

Posted at 7:47PM on Aug 7th 2009 by Don

28. Hi!

Correction to Message #27

For CompuServe, the IMAP server is imap.csi.com (not imap.aol.com).

Regards,

Don

Posted at 7:49PM on Aug 7th 2009 by Don

29. "you have no contacts' message and will not accept new contacts. AOL accessed through Safari.

Posted at 6:11PM on Aug 9th 2009 by LHC

30. meeting at prospect parks to bring and plaint strabary to brin back life too.
little buttercup & bell flowers also
thy are the small one, no biger that the head's of a nail.
meet anyone their too as talk of the died parks and what to
do about it by ourself as unpayed people of concearns

Posted at 2:48PM on Aug 13th 2009 by dethaw cotman

31. Will AOL add tag functionality to its e-mail service?

Posted at 2:42PM on Aug 14th 2009 by lwingate

32. I have the same problem Patricia listed in July and I never saw an answer: How do we retrieve netscape.net email? For over a year I have been logging in on aol for that account and just today it stopped. Now my login and password that I've had for at least 3 years is invalid. I opened a new aol account but need to transfer all my info (contacts, addresses) from the netscape email. Please, please give me some guidance:) I will appreciate it more than life itself!

Posted at 5:39PM on Aug 14th 2009 by Sheila

33. What version do I use {std,basic,accessible] that lets me check boxes on the left and then chose delete on the top to delete messages that I don't want to read.I can't seem to get a delete box on top like I used to.

Posted at 8:42AM on Aug 15th 2009 by WCW1241

34. Free Tunome or AOL email registration service is down...

Always shows this error message when signing up for new account:

500 Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your
request.

Please contact the server administrator, null and inform them of the time the error occurred,
and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Posted at 1:21AM on Aug 16th 2009 by Avery

35. can't stay in my e-mail! message tells me it's being updated....how long will this take????

Posted at 1:59PM on Aug 16th 2009 by dorothy coursey

36. Hi there,
it's my first time using AOL services and i was thinking about durability!!
i've been reading some comments in few posts about loosing e-mail messages and account inactivation!

I've just registered my account few hours ago and i was sending messages to some of my friends but it took about 4 minutes to retrieve new mail although my own messages is being sent to my friends just after i hit the "Send" button!

can you please tell me about this issue? and can i make another aol account for my work?

Thanks

Posted at 8:45AM on Aug 17th 2009 by am.Obaid

37. @Sheila: Your netscape.net account should still work. Did you try to reset the password? How did you try to log in?

@WCW1241: This should work in any version. Are you using http://webmail.aol.com?

@dorothy coursey: This is an Internet Explorer issue. Clear your cache and try again. I recommend using Firefox or Safari though.

@am.Obaid: Be assured that nobody is losing mail or data. In most cases people are accessing AOL Mail via POP3 and then are confused if there mail gets deleted by the POP3 application. There should also be no issues with accessing accounts. (There was an issue during migration of CompuServe Classic accounts but this would not have affected you). You can create as many free Mail by AOL accounts as you want. Also try http://www.tunome.com to create accounts with different domains.

Posted at 12:18PM on Aug 17th 2009 by marcelbmbecker

38. There's something wrong with my email. I can receive mail, but I can't send any! I can only send mail to myself. I get an error saying, "The message was not sent because of an error. The message cannot be sent. If this problem continues, please see our technical support information." I already went to the aol tech support, but the solutions didn't work. I tried to verify mail controls, but I don't know how to. I don't even know where the AOL keyword search is! Please help me as soon as possible! I need to send mail. And I just recently made this email. Please help me!!!!

Posted at 11:33AM on Aug 22nd 2009 by Serena Lee

39. I have just cancelled AOL and am now with Talk Talk but I dont want to loose the way my mailbox comes up is there any way I can still keep this if not I am going straight back to aol because I for one like the way the mailbox works.

Posted at 2:09PM on Aug 25th 2009 by Richard Sutherland

40. Is this authentic: http://challenge.aol.com/en/us/storage.html ?

Posted at 5:16AM on Sep 22nd 2009 by angel29100