Enhanced AOL Mail for Everyone!
Posted Oct 14th 2009 6:54PM by Webmail Team
We've just released an update to AOL Mail which includes many highly requested features from you, our users. Some of you have already been test driving them in Beta – thank you for the positive feedback! All of these new features are now available at http://webmail.aol.com.
A quick highlight of what you'll see in your Inbox include: rich text signature, default fonts & colors, new themes, randomize theme, custom away message and exporting address book. See more details in this recap.
Enjoy and let us know what you think!
Rose Jen, Product Manager, AOL Mail
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Reader Comments (Page 1 of 6)
1. The change seems to have put me into Basic Mail. When I click on Standard(?) Mail I'm asked to update my browser, Safari. But I'm already using the latest Safari, 4.0.11. What should I do?
Posted at 3:09AM on Oct 15th 2009 by Michael Farringdon
2. Correction to my previous: my version of Safari is 4.0.3. It's my version of OS X which has the "11", being 10.4.11.
Michael F
Posted at 4:51AM on Oct 15th 2009 by Michael Farringdon
3. I'm having the same problem as Michael Farringdon. I have the latest Firefox browser for Windows XP.
John
Posted at 7:48AM on Oct 15th 2009 by suitsnappy
4. I'm being told that I have to update my web browser because AOL Webmail REQUIRES a MINIMUM of Firefox 3.0. Since I am using Firefox 3.5.3, I'm way ABOVE the minimum but I'm told I have to upgrade? Is it because I use Mac OS? Is this another part of AOL's vendetta against Mac OS users? Or did you "neglect" to mention a minimum version of the Mac OS, such as 10.6.2?
Next I tried to use Safari 4.0.3 and was told that I needed at LEAST Safari 3! Hello, last time I looked, Safari 4 was NEWER than Safari 3
Furthermore, I use other web browsers such as the Firefox sibling Camino, and iCab and it is ridiculous that I can't access AOL with them.
I have been a paying member of AOL for almost 21 YEARS; in fact I'm one of the ORIGINAL "Charter Members" (though I suspect that I'm the only one remaining) and have watched with dismay as AOL continues decline.
Posted at 10:00AM on Oct 15th 2009 by romad
5. I am also having this same problem. I've been reduced to Basic Mail even though I have the latest Firefox browser. I even tried redownloading Firefox, and still no success. When I try to access standard, I still get an error message that I need the latest web browser. AOL... Can you fix this?
Posted at 9:59AM on Oct 15th 2009 by peterfishpan
6. @aol: Thanks for your feedback and reports. We're working on fixing this as I am typing this.
Posted at 11:18AM on Oct 15th 2009 by marcelbmbecker
7. The themes are nice. When will Halloween themes be available? I didn't see any.
Posted at 12:22PM on Oct 15th 2009 by Jen
8. @all: In case you have the weird "basic" webmail problem but have the latest browser, can you go to http://www.getright.com/useragent.html and post the user agent you are getting back?
This will help us identify the issue
Posted at 12:50PM on Oct 15th 2009 by marcelbmbecker
9. @all: If you are having the issue of getting basic even though you have Firefox 3.0 or older. It seems some Firefox installations still think they are Firefox 2.0. While we are working on a fix, you might want to try the solution posted on the mozilla support site: http://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&forumId=1&comments_parentId=67725
Posted at 1:32PM on Oct 15th 2009 by marcelbmbecker
10. Please help me access my email. I have had my account as a paying customer for 12 years now. As of this morning, I am constantly getting an error message saying my mailbox is temoporarily unavailable due to maintenance.I have been wasting hours trying to solve this problem. I have researched this problem online and now am so scared I wont be able to get my emails for weeks. What on earth is going on?
this is the error and report code i received
The Technical Stuff:
Error Code: C0FE0251
Report ID: 10494-webmail-20091015-184429
is there anything you can do to help me?
thank you so much
Posted at 3:22PM on Oct 15th 2009 by carol
11. @carol:visit http://aol.com and click on the sign-in link in the upper right hand corner, enter your screen name and password and then click the AOL Mail icon.
If you still have issues, feel free to call AOL Member Services at 1-800-827-6364 (Mon-Fri 8am - 1am EST & Sat 8am - 10pm EST) and let them know you wish to reactivate your account to the free AOL plan. They will be able to assist you.
Posted at 3:43PM on Oct 15th 2009 by AOLMailNamita
12. I cannot open up my emails in standard version. I can see them on my home page but cannot view them
Posted at 4:28PM on Oct 15th 2009 by nancy Dressler
13. @Dressler: What browser are you using? What does "can't open" mean? Are you clicking on them and nothing happens? If you are using IE6 or 7 can you try Firefox or upgrading to IE8? Let me know if any of this helped.
Posted at 6:54PM on Oct 15th 2009 by marcelbmbecker
14. Yes, I'm clicking on them and nothing happens. Here is my info: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-us) AppleWebKit/523.10.3 (KHTML, like Gecko) Version/3.0.4 Safari/523.10
Posted at 9:20PM on Oct 15th 2009 by nancy Dressler
15. I am having the same issues as reader comments 1 - 5. I HATE ths changes. It does not work as smooth as it previously did. I can delete the SPAM folder AS Spam like I was able to do. It reminds me of early versions of AOL. Not very user friendly - certainly not colorful! I can hardly wait until you change it back!!!
Posted at 12:57AM on Oct 16th 2009 by Tempelis
16. In reply to Comment 8 above re user agent, here is the one when I use Camino: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en; rv:1.8.1.23) Gecko/20090925 Camino/1.6.10 (like Firefox/2.0.0.23)
and this is the one when I use Safari:Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9
Although I have been using the latest version of Safari I thought I'd try downloading it again via the 'get Standard Version [of AOL mail]' but it has made no difference.
Like others above, I've been with AOL for many years. A pity these problems weren't spotted in the Beta version.
Michael Farringdon
Posted at 4:23AM on Oct 16th 2009 by Michael Farringdon
17. I have a Compuserve webmail account (powered by AOL), migrated from Compuserve Classic.
My spam folder has not been cleared of old messages by the system for over a month now. It used to clear old spam aftre five days.
HAs somthing been changed or is there a fault?
Posted at 6:45AM on Oct 16th 2009 by Peter
18. That's it for aol -- your mail service is awful under the best of circumstances -- now, after your "upgrade" every time i try to get to my inbox it takes me back to the noticve that my email has been upgraded. Great job! I get constant news that my email has been graded but i can;t get to my email. Just end the misery and incompetence and go broke already.
Posted at 8:34AM on Oct 16th 2009 by dp
19. I love the new themes for AOL mail. I love the Spring theme that I have for my AOL homepage. How I can apply that to my AOL Mail page?
Posted at 10:03AM on Oct 16th 2009 by kac3502
20. For Firefox 3.5.3: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3
For Safari 4.0.3: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9
Using Safari's User Agent item in the Develop Menu, I changed my User Agent to Internet Explorer 8:
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0)
but I'm STILL told to upgrade!
Posted at 10:02AM on Oct 16th 2009 by romad