These Are a Few of My Favorite Themes

Posted Dec 19th 2008 2:23PM by Webmail Team 9 Comments

Every once in awhile I like to spice things up with a little change. Like rearranging my sock drawer or switching the art on my walls. So why shouldn't the same rule apply to your inbox? Well, now it can. In the latest beta release of webmail, you can adorn your inbox with over 45 themes. Here's a video showing you how:



These themes are some of my personal favorites:

Aloha is perfect for getting serious about that exotic tropical vacation I''ve been pondering for the past five years (but can't ever seem to find the money for).

Aloha

When it's really cold outside, I pour myself a cup of hot coffee, put on my fuzzy slippers and select Cozy Cozy while I read my mail.

Cozy

Galaxy is always good when I've got that NASA feeling.



And when I'm feeling nostalgic for the house I grew up in, I pick the Paneling theme and reminisce about memories of my parent's rumpus room in the late seventies.

Paneling

You'll probably be glad to know that we've taken extra special care to make sure our themes are designed to be fun BUT aren't so distracting that they get in the way of reading your mail - this has always been a pet peeve of ours with themes on other products out there.

So take 'em for a spin. And drop us a line with your favorite ones - we'd love to hear about YOUR favorite themes. Or if you've got a good idea for a new one, send it our way. We'll be busy making more for upcoming releases.

- Penned by Bill Wetherell, Director of UI Design

Customize Your Web Mail Experience as
Never Before

Posted Dec 17th 2008 11:27AM by Webmail Team 12 Comments

Our New Plug-in Gallery Offers One-Click Access to Gmail, Yahoo! Mail and Other Sites
New Skins Offer a More Personalized Experience


We are pleased to announce today's launch of an updated beta version of Web Mail, beta.webmail.aol.com, which now offers users one-click access to their Gmail and Yahoo! Mail accounts and other popular sites, customization capabilities and over-the-air mobile sync of Calendar and Address Book.

Plug-in to a New Mail Experience

Web Mail's new plug-in gallery offers more than 30 plug-ins and gadgets, including four plug-ins showcasing use of Google's open standard for container development. Users can place an unlimited number of plug-ins on a customizable toolbar on the right-hand side of the page, providing easy access to AIM, popular websites, third-party e-mail accounts, stock updates, weather and much, much more.

A new set of APIs will also be made available to third party developers and advertisers interested in creating special themes and plug-ins for the site. For now, third-party developers can sign-up on http://dev.aol.com/mail for more information on creating plug-ins.

Skins-tastic!

Users can choose from more than 45 new "skins" or themes to personalize the Web Mail page.








Stay in Sync with Yourself

This newest version of Web Mail also includes over-the-air mobile sync of Calendar and Address Book, allowing users to make real-time updates to both applications from a variety of wireless devices including the BlackBerry and iPhone. In addition, this version of the product includes true iCal support, giving users the opportunity to create a calendar or subscribe to an existing one from a third-party provider.

We are planning to make the product available for general release in January. In the meantime, leave us a comment and let us know what you think!

AOL Takes Calendar and Address Book Mobile

Posted Nov 20th 2008 11:37AM by Webmail Team 7 Comments

New AOL Sync Feature Allows Real-Time Mobile Updates to AOL Calendar and Address Book
By Mike Chowla, Principal Product Manager, AOL Mail

AOL introduced the new AOL Sync for beta testing at http://aolsync.aol.com. The new features let users sync their AOL Calendar and Address Book with a wide range of mobile devices including the iPhone, BlackBerry and Windows Mobile, and many phones from Nokia, Motorola and Samsung. AOL Sync supports "Over the Air" synchronization so users can make real-time updates to their calendar and list of contacts over the cell network. In addition, AOL Sync also supports synchronizing with Microsoft Outlook.

To bring users the Sync feature that makes calendar and address book access a portable and 100% mobile experience, AOL partnered with Funambol, the open source provider of push email and mobile sync for the mass market. Funambol's open source approach to making push e-mail and mobile data available on any device means AOL users can now access their personal information anywhere, anytime.

To get started with the new AOL Sync, check out the demo below.

Users who sign up to use the feature during the beta test will automatically transition to the final product when it is introduced in a few weeks.

To set up AOL Sync

1) Go to http://aolsync.aol.com/
2) Click "Register your phone"
3) Enter your mobile number, mobile carrier and device manufacturer and click "Send Code"
4) When the verification code arrives on your mobile phone, enter it and click "Verify"
5) Select your phone model and click "Continue"
6) To sync additional calendars or auto added contacts, check them; Click "Configure Now"
7) For iPhone*, Windows Mobile and BlackBerry devices, the next step is to download a sync client; For other devices, you'll receive instructions on how to configure your phone's built-in sync client

*iPhone users must download the app from Apple's App Store.

Enhanced AOL Mail Gadget Now Available
for iGoogle

Posted Nov 19th 2008 2:28PM by Webmail Team 7 Comments

An enhanced version of the AOL Mail gadget is now available for iGoogle. Through the gadget, AOL Mail users can now compose, read, reply to, forward, delete and mark new mail as spam – all without leaving the iGoogle page. AOL Mail's Principal Product Manager Rohit Kinra explains the new features below.

New AOL Mail Gadget Delivers More Features and Functionality to iGoogle Users
Enhanced AOL Mail Gadget Leverages OAuth and Canvas View Features to Give Users a More Complete AOL Mail Experience within the iGoogle Page
By Rohit Kinra, Principal Product Manager, AOL Mail

AOL Mail gadget for iGoogleToday AOL introduced an enhanced version of the AOL Mail gadget offering users the ability to safely manage their AOL and AIM Mail accounts through the iGoogle homepage. Leveraging iGoogle's new canvas view feature, AOL Mail users can now read, reply to, forward, delete and mark new mail as spam; as well as compose new mail without leaving the iGoogle page.

The enhanced AOL Mail gadget is one of the first three iGoogle gadgets to be built using OAuth, a privacy-preserving security standard that allows users to safely pass personalized information across the Web. Because OAuth helps ensure security, AOL users can feel safer accessing their private Mail accounts through the iGoogle homepage.

AOL Mail gadget inbox
iGoogle users with an AOL, AIM or tunome.com identity can use the new gadget to access their mail. Users in the United States who are already using the existing AOL Mail gadget to preview mail on the iGoogle homepage should click here to add the new gadget and also remove the old gadget from their homepage.

AOL worked closely with Google to enhance the AOL Mail experience on iGoogle, and will continue to work with the company to introduce more gadget functionality. Localized versions of the gadget will launch in several geographies over the next few months.

For more information on the AOL Mail iGoogle gadget, read the post on the iGoogle Developer Blog.

Recently, we have gotten several concerned calls from AOL users who are receiving emails from themselves that they didn't send. Most of the time, the content is inappropriate and users are troubled that their email address is connected to this content, and even more concerned that this is a sure sign their AOL account has been hacked and is being used by someone else.

Although it is possible that the account has been compromised, it's more likely that these users are being "spoofed." In other words, the email is most likely coming from a source outside of AOL that is "spoofing" the From address. Automated bots are often used by spammers to fill in the From: address with the To: address, making it look like the person has sent mail to themselves.

Why aren't the AOL spam filters catching these spoofs?

AOL actually catches most spoof emails before they reach the intended recipients. In fact, we block more than 2 billion pieces of spam each day before it even reaches our users. We continually modify our spam filters in response to new spam trends and threats, based on user feedback via the "Report Spam" feature.

What should I do with the spoof emails I am receiving? Should I send them to AOL?

When you receive any piece of mail that you consider to be spam, you should immediately hit the "Report Spam" button. This helps to ensure that future mail from this source will go to your spam folder in the future. Rest assured that by hitting the "Report Spam" button you are not blocking or reporting yourself; but, helping us identify the source of the spoof email.

What if I still suspect unauthorized use of my account?

If you suspect unauthorized use of your account, immediately check your Sent folder for any emails that were sent without your consent. If you see any unexpected messages, immediately change your password. This will lockout the unauthorized user and re-secure your account.

How do you tell the difference between a spoof and a compromised account?

Differentiating between the two can be difficult, but your best bet is to be vigilant about protecting your account, your computer and your privacy. Follow these tips:

**Use a secure password and change it frequently. AOL recommends that you immediately change your password if you suspect any unauthorized usage of your screen name. Only authorized users can change passwords. If you have stored the password on your computer, remember to update that, too.

**Make sure you are running up-to-date virus and spyware protection software.

For more information on spoofing, we also recommend that you take a look at this article: http://www.windowsecurity.com/articles/Email-Spoofing.html.

Happy Halloween Gmail! We knew you would have the best costume at the party, and who can blame you? We think it's great that you're using this holiday to pay homage to the one who started it all, who got 35 million people online at once, gave them all email, great content and messaging capabilities, and even created a forum that encouraged them to speak in emoticons.

That costume is fabulous...clearly, the devil is in the details... and what's that you've got there? An "experimental" instant-messaging feature built right into your mail service so people can use it to send text messages to their contacts' phones? We love it – that was such a hit when we first introduced it so many years ago. We tried to make it easy: telling users to simply open the AIM panel in their email type "+1 and the 10-digit cell phone number" into the To: Screen Name box. It's kind of fun, too – good choice!

And those sidebar options – talk about getting it right... Adding gadgets to email that allow people to manage their calendars, access their favorite content and best Websites? Nice work. The idea of adding a side panel like that was one of our best. Giving people the ability to get to their favorite places on the Web, manage their schedules and IM right from their email home page tripled the convenience of our service. We're sure you'll get lots of compliments.

Finally, is that an "attachment warning" popping up on your back? Nice touch. We know nothing is more embarrassing than having to send an email twice because you forgot the attachment. Our users love this little reminder, and they have been praising it since we first implemented it back in 2007.

They say imitation is the best form of flattery, so Gmail, we thank you and we are indeed very flattered. Putting together a costume that is so dead-on could not have been easy, and you've got it down pat. Trying to convince all the other kids at the party that the only thing to use is Gmail and putting out a press release every time you add a new button to the service is just so 1998. We're telling you – this outfit brings back memories!

Here's a tip though... the Web's getting more personal, and people are really savvy at customizing their own services. When you don this same costume next year, make sure you check out www.tunome.com first and add some third party services (see our new Yahoo! plug-in) – you can't be all Gmail all the time any more – it won't be such a big hit next year!

Happy Halloween!

Our New Home

Posted Oct 29th 2008 3:12PM by Webmail Team 20 Comments

Welcome to the new home for the AOL Mail Blog!

We've moved our Blog to one hosted by the powerful Blogsmith platform. Stay tuned for continued updates.

Turn on, "Plug-in", Stay Tuned

Posted Oct 22nd 2008 9:33AM by Webmail Team 29 Comments

More one-click access to content and features than ever.... including Yahoo!® Mail

Written by Roy Ben-Yoseph, VP, AOL Mail

The AOL® Mail team is pleased to announce today the launch of an updated version of our popular Webmail service, including a new look-and-feel; one-click access to relevant third-party content providers; and a Yahoo! Mail plug-in that will extend email aggregation within the AOL Inbox.



Designed to match the new AOL.com experience launched last month, this updated version of AOL Mail will offer users more choice, convenience and customization. For starters, a new third-party mail plug-in will allow users to access Yahoo! email services through mail.aol.com. Offering the same functionality the Yahoo! supertab offers through AOL.com, the Yahoo! plug-in on AOL Mail allows users to preview Yahoo! Mail within the AOL Mail experience, as well as take advantage of one-click access to their Yahoo! Mail accounts.

In addition, a series of new plug-ins added to the right-hand side of the screen are designed to deliver even more relevant and timely content, as well as provide immediate access to favorite sites across the Web, including AOL Finance, Mapquest, AOL Radio, TMZ and through November 4th, AOL Elections. Post-election season, this button will continue to deliver timely content on holiday shopping and other popular topics.

Over the next few weeks, expect to see more third-party content on mail.aol.com, as we continue to open up our service to offer one-click access to other popular sites, email providers and content. Our goal has always been to deliver the best of the Web by opening up our service, we can now offer users a one-stop destination for mail, messaging and content.

You've Got Drafts!

Posted Jul 22nd 2008 5:27AM by Webmail Team 4 Comments

Written by Rose Kwok, Product Manager, AOL Mail

You asked for it. We heard it.

The WebSuite team has been working diligently to implement web-based drafts for our AOL users. You will now be able to start composing your message and save as a draft to be sent out in the future. You can also access these drafts on the go whenever WebSuite is available. Just follow these simple steps below to use drafts.

1. Click on Compose as you would normally to begin writing a message. You will now see a new "Save Draft" button. When you are ready to save, click on the button.



2. You will see that the Drafts folder now indicates that there is 1 draft saved in the folder. When you are ready to complete your message, click on the draft message to open and continue composing.



3. Your draft message will open, with the message you have previously composed. Make changes as you'd like. When you are ready, just click Send as you normally do.



Saving drafts is now as easy as counting 1, 2, 3. We'd love to hear your feedback on this new feature.

As always, enjoy and thanks for using AOL!

Rose

Got an iPhone?

Posted Jun 6th 2008 9:56AM by Webmail Team 5 Comments

Written by Mac Atre, Principal Software Engineer, AOL Mail

If you do, check out the new made-for-iPhone AOL mail at http://m.webmail.aol.com.


Given the immense popularity of iPhone, we decided to build a webmail experience optimized for this device.

AOL Mail for iPhone is a full-featured, iPhone-optimized mail experience that's blazing fast. Now you can get to your mail quickly, search for messages, and access your address book. The address book works with your iPhone's native phone and maps applications.

So no more panning and zooming large, unwieldy pages. All the familiar iPhone application model features are there: painless navigation, portrait and landscape modes, and keyboard support.

Remember, you can put AOL Mail on your Home screen. Open it on your iPhone (or iPod touch), tap the plus sign, and then tap "Add to Home screen."

You may also want to check out the new AOL portal-simply go to http://www.aol.com on your iPhone.

The Wisdom of the Mail Community

Posted May 28th 2008 10:56AM by Thomas Lynch 4 Comments

Written by Tom Lynch, Business Manager, AOL Mail

In an effort to provide our users with more robust product support options, we are pleased to announce the recent launch of the Mail Community Help Center (CHC). Powered by Yedda's platform, the CHC allows users to pose questions directly to the AOL Mail community in an open forum. Once a question is posted, any AOL user can log in and provide an answer. Answers are then rated thumbs up or down by users. The best rated answers will be listed at the top.
Designed with users in mind, the site contains three easy to navigate pages, each dedicated to a different topic. The page topics are as follows:

- FAQs

- How to Get the Most Out of Mail

- Options for User Support and Assistance



Included on e
ach page is a set of featured questions and answers which look to address the most common questions being asked. The pages can be accessed from the links listed here under the Favorite Sites section or through the Email section on AOL's online Help site.
So take some time to explore and enjoy the site. And while there, go ahead and answer a question or two if you're so inclined.

Tired of Repeatedly Logging In?

Posted Apr 14th 2008 12:34PM by Thomas Lynch 6 Comments

Written by Tom Lynch, Business Manager, AOL Mail

To provide a more streamlined and convenient webmail experience, we are pleased to bring you a new user option that will allow you to stay permanently logged in.

This new user option is offered just beneath the Password field in the Sign In box. Simply check the box next to "Stay signed in until I sign out." and you're done.


Once checked, you can immediately access your Inbox without having to log in every time you come to an AOL property.

However, please be aware of a couple things. First, once selected this will override your Auto Sign Off setting. Second, be careful on enabling on a shared computer. Enabling this feature on a shared computer would allow anyone using this same computer to access your email account.

To learn more about how this new feature works, simply click here.

See What's New in WebSuite "Goa"

Posted Apr 3rd 2008 6:16PM by Webmail Team 7 Comments

Written by Rose Kwok, Product Manager, AOL Mail

We know how much you rely on WebSuite for Mail, Calendar and Address Book. That's why we want to keep making it better for you. After months of hard work, the WebSuite team is excited to launch another release of Websuite Standard and WebSuite Basic, codenamed "Goa." (Did you know Goa is a coastal, tropical island and the smallest state in India?)

Here's a preview of the new things you will find in your Inbox:

Safer Mail
For your protection, WebSuite has been blocking images from unknown senders. We have now added link blocking as well. No more worrying about clicking a link that could take you to inappropriate content or a phishing site.

Performance
We know you want things fast, and making WebSuite faster was the focus for "Goa" – from loading WebSuite to reading and sending messages. For the techies among you, we've upgraded the entire Standard application to the 1.0 version of the Dojo toolkit for snappier performance! You also may have noticed that the "Unsend" and "Status" features were removed from this WebSuite release. Because of the way these features were implemented, they were preventing us from achieving the best product performance. So, we made the difficult decision to remove them from WebSuite. If you are a hardcore "Status" user, or have an "Unsend" emergency, you can still find these features in our integrated clients (AOL 9.1 and AOL Desktop).

MapQuest

Love MapQuest? We do too. That's why we've put WebSuite and Mapquest together. Need directions to your next party? When you add a location to a new event in Calendar, we will parse your address and show you where it is on a map from Mapquest. Voila!
(Feature currently not available in Basic version)

AIM Integration

The IM windows you minimize within WebSuite will now flash when you have new incoming IMs so you will never miss a message again. We also added a new IM button to your read and compose mail views that alerts you when your friends are online. When you start writing a new message, WebSuite will check whether your buddies are online and the button will light up if they are, allowing you to IM with them in real time.
(AIM currently not available in Basic version)

Calendar
You asked for it, we've got it! For those of you who love and use our Basic version, you will be glad to hear that we added AOL Calendar to the fast product many have come to love. Just as in the Standard version, you will be able to view your personal calendar in month, week or day view. Make it even more fun by sharing it with your friends and family. Best of all, AOL Basic Calendar is fully accessible.

For those of you using the Standard version, we've got something for you too. AOL Calendar now supports importing calendars from any iCal (.ics) URL and similarly exporting any public calendars as iCal files.

And more...
Safari 3 users will now be able to use the Rich Text Editor to make all their emails colorful and pretty. More features (including Drafts for AOL accounts and a "Keep Me Signed In" option) will be coming in the next few weeks, so please stay tuned.

Hope you love "Goa" as much as we do. Enjoy and let us know what you think.

Rose

A Little Luck Goes a Long Way

Posted Mar 17th 2008 7:59AM by Thomas Lynch 2 Comments

Written by Tom Lynch, Business Manager, AOL Mail

When is an email address more than an email address? When your email address works for you by expressing who you are and passing along your sentiments to family, friends and social contacts.

Use an email address that means something. Sign up for a LuckyMail email account and let your email spread good fortune and cheer.

With LuckyMail you'll not only get all the benefits and features of AOL mail, but also a wide open name space that will help you get a name you want. Best of all.... it's FREE.



Try it out today!

Curious what else is available? Click here to find the email address right for you. Get the email address you want on both sides of the "@"!

Tom

AOL Raises the Stakes in Vegas

Posted Mar 6th 2008 2:31PM by Thomas Lynch 0 Comments

Written by Tom Lynch, Business Manager, AOL Mail

Yesterday as part of the keynote speech during Microsoft's MIX08 conference, we showcased a next generation in Webmail built on Microsoft's Silverlight 2.0 technology. The new product will offer industry-leading performance, unique skinning options, and the ability to deliver rich media content. The new product is still in development, and is being designed to give users the convenience of a browser-based email service with desktop-like performance and functionality.




To learn more about the product and see a brief demo, check out an interview with two members of the Mail Team.

To sign up to receive a notification as to when a product preview is available, please go to ria.webmail.aol.com.

Tom

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